lemonadetv Privacy Policy

Last Updated: June 9, 2020

Krystal Ventures, LLC d/b/a lemonadetv (“lemonade.tv”) respects the privacy of its user (“you”) and has developed the Privacy Policy to demonstrate its commitment to protecting your privacy.

Thank you for visiting lemonadetv. We at lemonadetv are committed to protecting the information you share with us, and explaining how we collect, process, and share that information. This Privacy Policy describes the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures, whether collected through our website, a mobile application, or otherwise (collectively, “the Site”). We encourage you to read this Privacy Policy carefully when using our services or transacting business with us. By using our website or application (our “Service”), you are accepting the practices described in this Privacy Policy.

We are the publishers of lemonadetv, a platform for connecting social retailers and their fans with products from around the world. If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Information we collect about you

In General – We may collect information that can identify you, such as your name and email address (“Personal Information”) and other information that does not identify you. This information may be collected either through our website or mobile application.

Information you provide.

Users - In order to create an account as a User with lemonadetv, you will be asked to provide your first and last name, your email address, and a unique username. Once your account is created, we may collect and store any additional personal information you provide while using our Service or in some other manner. This may include identifying information, such as your mailing address and telephone number, as well as demographic information, such as age range and gender.If you are buying something from the Site, you will be asked to provide your payment card information to our third party payment processor in order to collect payment. Your payment card information will not be stored on our systems; however, we may retain the last four digits of a payment card you have used on our site for your convenience with future purchases.

Creators - In order to create an account as a Creator with lemonadetv, you will be asked to provide your first and last name, your email address, and a unique username, as well as your date of birth (to verify that you are over the age of 18), mailing address, and telephone number. Once your account is created, we may collect and store any additional personal information you provide while using our Service or in some other manner. This may include demographic information, such as age range and gender, as well as links to other social media accounts, your legal company name, tax identification number, and tax classification (i.e. individual, corporation, etc.). If you are selling products on the Site and wish to receive payment online, you will also be asked for financial information, such as a bank account number or online payment account, where sale proceeds may be sent.

Technical Information through your Device

This refers to information that does not by itself identify a specific individual. The servers on which this Site is hosted gather certain information about how you access the Site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include your computer’s media access control (“MAC”) address, Internet Protocol (“IP”) address, operating system, and web browser type, as well as the Uniform Resource Locator ("URL") of the website that you just came from and the URL of the website you go to next. 

This Site and Third Party Sites may also make use of pixel tags, temporary or “session” cookies, and similar technologies in order to enable the basic functionality of the sites, facilitate users’ access to and use of the sites, and count which pages of the sites have been visited and help determine the effectiveness of Site content. Third-party links may appear on the sites and, if so, those third-parties may set and access cookies on your computer. Those organizations will have their own privacy policies that govern their use of any personally identifiable information.If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer. However, this Site may not function for you as intended without cookies.

Information collected by third-parties for advertising purposes.

We may allow service providers, advertising companies and ad networks, and other third parties to display advertisements on our Service. These companies may use tracking technologies, such as cookies or web beacons, to collect information about users who view or interact with their advertisements. We do not provide any non-anonymized personal information to third parties. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org). Opting out will not decrease the number of advertisements you see.

How we use the information we collect

In General – We may use information that we collect about you to:

  1. provide you with a personalized experience when viewing the Site’s content;
  2. communicate your orders to wholesalers, so they may deliver the products or services ordered by you;
  3. manage your account, the Site, and provide you with customer support;
  4. perform research and analysis about your use of, or interest in, our or others’ products, services, or content;
  5. communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties;
  6. develop, display, and track content and advertising tailored to your interests on our Site and other sites, including providing our advertisements to you when you visit other sites;
  7. website or mobile application analytics;
  8. verify your eligibility and deliver prizes in connection with contests and sweepstakes;
  9. enforce or exercise any rights in our Terms of Use; and
  10. perform functions or services as otherwise described to you at the time of collection.

We may perform these functions directly or use a third party service provider (such as a payment processor) to perform these functions on our behalf, who will be obligated to use your personal information only to provide services to us.

With whom we share your information

Service providers - We may share information, including personal and financial information, with third parties that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, member screenings, supporting our Service functionality, and supporting contests, sweepstakes, surveys and other features offered through our Service. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Legal Compliance - We may share information, including personal and financial information, in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

Fraud Prevention - We may share information, including personal and financial information, when we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other agreements or policies. In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Aggregated and/or Non-Personal Information – We may use and share non-personal, de-identified, pseudonymous, or aggregated information we collect under any of the above circumstances. We may also share it with other third parties to develop and deliver targeted advertising on our Site and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated, non-personal information, or personal information in hashed, non-human readable form, with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis or other business purposes.

Do Not Track Disclosure

Do Not Track (“DNT”) is a privacy preference that users can set in some web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their website visits collected over time and across websites or online services. We are committed to providing you with meaningful choices about the information we collect; however, we do not currently recognize or respond to DNT signals, as the Internet industry works toward defining exactly what DNT will mean, what it means to comply with DNT, and a common approach to responding to DNT signals.

Third Party Websites

On our Site, you may be presented with links to access third-party websites that do not operate under this Privacy Policy. For example, if you click on an advertisement on the Site, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about the activities on those websites. We recommend that you consult the Privacy Policies of all third-party websites you visit by clicking the “Privacy” link typically located at the footer of the website you are visiting.

How you can access your information

We take reasonable steps to help ensure that the Personal Information we collect from you is accurate, complete and current. In addition to accessing your Personal Information through the app or website, you may also request access to your Personal Information, request that erroneous or inaccurate Personal Information be updated, or request deletion of your Personal Information, by contacting us via email at info@lemonade.tv.

You also may close your account at any time by visiting the "Settings" page for your account. If you close your account, we will retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our service or our users, or take other actions otherwise permitted by law.In addition, if certain information has already been provided to third parties (excluding processors) as described in this Privacy Policy, retention of that information may be subject to those third parties' policies.

We will respond promptly to your requests in accordance with applicable law. For your protection, we may only implement requests with respect to the personal information associated with the email address that you use to send us your request, and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain personal information for a longer period for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes.

Your choices about collection and use of your information

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Site because such information may be required in order for you to register as a user, purchase products or services, participate in a contest, promotion, survey, or sweepstakes, ask a question, or initiate other transactions.

Our Site may also deliver notifications to your phone or mobile device. You can disable these notifications by changing the settings on your mobile device.

How we protect your personal information

We take reasonable and appropriate security measures to help safeguard your Personal Information from unauthorized access and disclosure Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. If you have reason to believe that your interaction with us is no longer secure, please notify us of the situation as soon as possible by contacting us at the addresses listed below; if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the situation, even in those situations in which it is appropriate for use to do so. Users should take care with how they handle and disclose their Personal Information and should avoid sending Personal Information through insecure communication channels, such as email.Please refer to the Federal Trade Commission’s website at https://www.consumer.ftc.gov/topics/online-security for information about how to protect yourself online.

Children's privacy

Our Terms of Use restrict the use of our Site to individuals age 18 and above.We do not knowingly collect, maintain, or use Personal Information from children under the age of 18.

Visiting our Service from outside the United States

The website is controlled and operated from the United States and is not intended to subject lemonadeTV to the laws or jurisdiction of any state, country, or territory other than the United States.Your personal information may be stored and processed in any country where we have offices or in which our third party service providers reside. IF YOU ARE VISITING OUR SERVICE FROM OUTSIDE THE UNITED STATES, PLEASE BE AWARE THAT YOUR INFORMATION MAY BE TRANSFERRED TO, STORED, AND PROCESSED IN THE UNITED STATES WHERE OUR SERVERS ARE LOCATED AND OUR CENTRAL DATABASE IS OPERATED. BY USING OUR SERVICES, YOU UNDERSTAND AND CONSENT THAT YOUR INFORMATION MAY BE TRANSFERRED TO OUR FACILITIES AND THOSE THIRD PARTIES WITH WHOM WE SHARE IT AS DESCRIBED IN THIS PRIVACY POLICY.

No Rights of Third Parties

THIS PRIVACY POLICY DOES NOT CREATE RIGHTS ENFORCEABLE BY THIRD PARTIES OR REQUIRE DISCLOSURE OF ANY PERSONAL INFORMATION RELATING TO USERS OF THE WEBSITE.

Data Retention

While you maintain an account with our Site, we will retain your personal information in our records.If you elect to unsubscribe or delete your account, we will remove all personally identifiable information relating to you from our records, unless otherwise permitted or required by applicable law. However, we may retain deidentified, pseudonymised or aggregated copies of non-identifiable data sets for analytics purposes.

Your California Privacy Rights 

If you are a resident of California, you have the right under the California “Shine the Light” law (Cal. Civil Code § 1798.83) to request, by regular or electronic mail, a list of the categories of personal information that were shared by lemonadetv with third parties for direct marketing purposes during the immediately preceding calendar year, the names and addresses of those third parties, and if the nature of their business cannot reasonably be determined from their name, examples of the products and services marketed by them. However, as described above, except where necessary to fulfill an order from you for goods or services or as otherwise permitted by applicable law, lemonadetv will not share your data with third parties unless you consent to such disclosure. Alternatively, you may opt out at any time from any information sharing previously consented to. For these reasons, lemonadetv is not required to respond further to California customer inquiries under the California Shine the Light law.

Changes to this Privacy Policy

We may occasionally update this Privacy Policy. When we post changes to the Privacy Policy, we will revise the “Last Updated” date at the top of this page. We commend that you check our Site from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

How to contact us

IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY, PLEASE CONTACT US BY EMAIL OR POSTAL MAIL AS FOLLOWS: Krystal Ventures, LLC, 350 Clinton Street, Suite F, Costa Mesa CA 92626 or info@lemonade.tv.

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